Part 1: Purchasing Journey and User Experience

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1. How would you describe your overall experience with our product website?(Required)
2. Was it easy to find the product you were looking for?(Required)
3. How visually appealing do you find our website?(Required)
4. How easy is it to navigate our website?(Required)
5. Is there anything you would change about the site's layout or organisation?(Required)
6. Were the product descriptions and images clear and helpful?(Required)
7. How would you describe your checkout experience?(Required)
8. Did you encounter any problems while trying to make a purchase?(Required)
9. Was the process of adding items to your cart and reviewing your cart straightforward?(Required)
10. How easy is it to find information about shipping, returns and refunds?(Required)
11. Is there any additional support or information you wish were available?(Required)